If you wish to exchange or return an item you must receive approval first before you ship the product.
All goods are supplied with a 10 day fault warranty.
Goods must be received back at our office 10 days from the day you received your order.
All packages returned to us "unclaimed" will be subject to an additional shipping charge before being reshipped.
We cannot be held responsible for orders being delayed by incorrect information or declined credit cards.
Please note that if you ordered by Credit Card and return your item, you will be refunded, minus 10% of the total transaction fee. This is to cover the Credit Card charge that Visa, MasterCard charges us and the payment gateway fees.
If you have any questions about our policy please email us by filling out the contact form on our Contactpage.
