I've been using coarse hair conditioner for years. After 2 uses of this I'll never go back
Ran into an issue trying to track my package to Los Angeles. I was emailed DHL shipping information that was a dead link. After reaching out to Urban Beard, they corrected the error and sent USPS tracking information. The team was very prompt with a solution but wanted to call out in case future US shipments can be corrected. Love the product no matter what, been a customer for years!
Thanks for the review Rocco. The tracking issue was my fault. When I input your tracking number it default to DHL and I didn't realize to change it. All our packages go to the US via USPS. Something I'll keep an eye on :)
I will say based on the price & quality, it is too costly.